Become a ChallengeMy Consultant
Empowering those who need help to move forward.
Every Step. Every Challenge. By Your Side.
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A new way to use your professional experience
ChallengeMy helps people navigate life’s toughest moments – when a situation feels unfair, uncertain or overwhelming.
Our consultants are the key point of contact for customers who need impartial guidance and a clearer way forward.
You’ll use your professional judgement, empathy and communication skills to help customers make sense of complex situations.
Whilst a legal background is advantageous, it is not required – we provide full training and support.
Why become a ChallengeMy Consultant
If you’ve built a career in law, HR, mediation or another field that involves understanding complex issues quickly and engaging with people, you’re likely to already have the skills that matter most.
As a ChallengeMy Consultant, you’ll:
- Work flexibly from anywhere in the UK, around your own schedule
- Apply your experience to real-world challenges.
- Live our values – our business is built on doing the right thing, not on generating sales or commission
- Make a tangible difference ensuring customers feel informed, supported and in control
- Be compensated on a highly competitive basis
What the role involves
Empathy
Recognising how the situation makes them feel, responding with care and understanding.
Guiding
Explaining the customer’s options clearly and help them decide the right next step.
Connection
Connecting customers to the right specialist solicitor from our panel if legal support is needed.
Supporting
Staying involved to ensure the customer feels informed, that progress stays on track and billing is fair.
Who we’re looking for
We’re looking for experienced professionals who:
- Communicate clearly and calmly
- Are able to cut through, translate and summarise complex situations
- Stay objective and impartial
- Handle sensitive situations with empathy and professionalism
- Want to use their experience to help others find clarity and resolution
Whilst a legal background is advantageous, you don’t need to be a solicitor – just someone who understands people, process and can distil complicated matters into plain English.
Training and support
All new consultants receive structured onboarding, practical training and ongoing support from our central team, learning how to assess customer situations and work confidently within our process.
The ChallengeMy difference
If ChallengeMy were a person, they’d be the smart, steady friend who always listens, makes sense of what’s really happening, explains what you could do and stays by your side every step of the way, making sure you’re never out of your depth.
We’re not a law firm and we don’t provide legal advice.
We exist to make the legal world easier to navigate – giving people clarity, confidence and support from first question to resolution.
Our consultants are at the heart of that mission.
Join us
If you’re ready to use your experience in a new, flexible and meaningful way – helping people take control of their challenges – we’d love to hear from you.